Starting Care with SilverBirch Healthcare: A Simple, Supportive Process
At SilverBirch Healthcare, we understand that starting care—whether for yourself or a loved one—can feel overwhelming. That’s why we guide you through every step, ensuring the process is smooth, transparent, and tailored to your needs. Whether you’ve had care before or are completely new to it, we’re here to help.
A Free, No-Obligation Assessment
We begin with a free assessment at a time that suits you. Whether you want a private discussion or prefer to have family present, we accommodate your needs. During this assessment, we take the time to get to know you—your history, preferences, and daily routine. We work closely with you to determine the level of support required, ensuring that care is tailored to meet personal needs while promoting independence wherever possible
Tailored Support for Independence
Our approach isn’t just about providing care—it’s about helping you maintain as much independence as possible. We work with you to identify what assistance is needed and offer expert advice on tools and equipment that can help, from mobility aids to kitchen gadgets that promote self-sufficiency. Our goal is to ensure that care enhances your life rather than restricts it.
Consistent, Agreed-Upon Care Times
Once we establish what care is required, we agree on a set time that works best for you. Unlike many providers, we stick to this schedule—your time won’t change unless you request it. Our carers have a 15-minute leeway to account for unavoidable delays like traffic or roadworks, but if there’s ever a longer delay, you will receive a call to keep you informed. This commitment to consistency is something that sets us apart.
Transparent Pricing—No Hidden Costs
We believe in complete transparency. The cost of care includes everything—carer wages, travel time, and mileage. There are no surprise fees, ensuring you can plan with confidence.
Success in Promoting Long-Term Mobility
At SilverBirch Healthcare, we have seen incredible success stories where individuals, previously confined to bed, regained their mobility and went on to enjoy an active life for another five years. We achieve this by working collaboratively with clients, families, carers, physiotherapists, and occupational therapists to develop a personalised plan. Whether it’s building muscle strength, improving balance, or introducing supportive tools, our goal is to keep clients moving for as long as possible.
A Partnership in Care
Beginning care doesn’t mean losing control—it means gaining a dedicated support network. At SilverBirch Healthcare, we are committed to working alongside you, ensuring that your care journey is one of comfort, dignity, and empowerment.
Starting care doesn’t have to be daunting. With SilverBirch Healthcare, you’re in safe hands, and we’re here to make the journey as easy as possible. Get in touch today to book your free assessment and take the first step towards compassionate, personalised care.