Group 21

Tailored Care for Your Loved Ones' Comfort

At SilverBirch Healthcare, we understand that many of our clients prefer to remain in the comfort of their own homes. Our care services are personalised to meet the unique needs of each individual, ensuring they receive the best care possible in a familiar environment. Whether it's a 15-minute visit or 24/7 live-in support, we tailor our care plans to fit the situation. We also recognise that needs evolve over time, so our plans are flexible and can be adjusted as needed. Our approach supports not only the individual but also the entire family, as we know this can be a challenging time for everyone involved.

Comprehensive Care

  • Personal Care: We assist with daily personal care tasks, from helping with showers to full bed-based care. Whether it’s washing hair or offering basic grooming, we ensure comfort and dignity.
  • Meal Preparation: Our carers prepare meals based on personal preferences, from simple sandwiches to home-cooked ethnic dishes, helping maintain a sense of normality for our clients.
  • Post-Operative Support: After surgery, we assist with tasks like putting on socks, cooking, or even physical therapy exercises to help clients regain strength and independence.
  • Housework Assistance: We offer weekly housework visits, easing clients into the idea of accepting help with household chores.
  • Shopping Support: Our carers can shop for clients based on a provided list or accompany them to the store, ensuring they have what they need while maintaining independence.
  • Companionship: To combat loneliness, we provide companionship through activities like games, walks, gardening, or simply having a chat, improving quality of life.
  • Live-In Care: For clients requiring 24/7 support, we offer live-in care tailored to the specific needs of the family, with the goal of ensuring comfort and safety at all times.
  • Palliative Care: We understand the challenges of end-of-life care. Our team is here to support both the client and family, ensuring comfort and dignity during difficult times.

Specialised Support for Complex Needs

  • Dementia Care: We provide tailored support for those with dementia, offering helpful tools and strategies to manage symptoms and promote independence for as long as possible.
  • Arthritis Care: With expert care, we help clients manage arthritis by offering support with daily activities while minimising disruption to their normal routine.
  • Alzheimer’s Care: SilverBirch is experienced in supporting individuals with Alzheimer's, assisting with symptom management, and promoting social engagement through activities and support groups.
  • Spinal Injury Care: Our team provides specialised care for those with spinal injuries, offering mobility support and personal care to help clients regain independence.
  • End-of-Life Care: We guide families through the challenging process of end-of-life care, providing comfort and helping with arrangements to ensure a peaceful, dignified experience.
  • Parkinson’s Care: We assist clients with Parkinson’s disease by using innovative tools and strategies that support their independence in daily activities like cooking, cleaning, and dressing.
  • Stroke Recovery Care: For stroke survivors, we offer rehabilitation support including physical therapy, speech therapy, and assistance with daily activities to help regain independence.
  • Diabetes Care: While we don’t administer insulin, we help manage type 1 and 2 diabetes by supporting dietary changes and symptom monitoring.
  • Physical Disabilities Care: SilverBirch provides personalised care to help those with physical disabilities improve mobility and regain as much independence as possible with new technologies and methods.
  • Reablement Care: Our reablement services help clients recover and regain independence, with gradual reductions in care as clients improve their physical abilities.

Understanding Double-Handed Care

Double-handed care involves two caregivers providing the necessary support for individuals with more complex needs. This may include tasks like moving a client from a bed to a wheelchair or providing full assistance with personal care. At SilverBirch Healthcare, we are committed to reducing the level of care needed over time. Through tailored mobility exercises and personalised interventions, we help clients regain independence, ensuring they receive the dignified, compassionate support they need throughout their care journey.

Group 22

Our Process

  • Contact Us: Reach out to us through our website or by phone to discuss your care needs.
  • Free Assessment: We’ll schedule a free in-home assessment to understand your loved one’s requirements and create a personalized care plan.
  • Start Care: Once the plan is in place, we begin providing the care your loved one deserves, with compassionate, professional caregivers.
  • Reviews: We continuously gather feedback from families to ensure the highest level of care, making adjustments as needed to maintain the comfort and well-being of your loved one.

Reviews

Based on my own experience I have in the past recommended Silverbirch Healthcare to people, and would have no hesitation in continuing to recommend Silverbirch Healthcare to anyone needing additional support in their own home.
I've had carers coming for over 10 years, with the last 4.5 years provided by Silverbirch Healthcare.
I have two visits a day; in the morning to get me out of bed, washed and dressed, and in the evening to put me to bed.
Once a week I have an extended daytime visit to give my parents a break.
In 2022 Covid put me in hospital on a ventilator. Time immobile weakened me considerably so I needed twice as much assistance for the first two weeks back at home.
Silverbirch Healthcare were able to provide this extra care at short notice and the carers were very supportive and encouraging of me as I struggled to get better and regain lost strength.

W Timothy

I have been a manager for over 20 years working with the elderly, last November 2020 my dad fell ill and needed 3 calls a day, we was blessed as we received this company. I have never seen such a caring team of young ladies looking after my dad, the managers so accommodating, my family, / mother was always shown compassion, and kindness. The team that came into my dad cared so much for him and supported my mother when things got tough. I will always be grateful to silver birch and sing there praises from he roof tops. This is the best care company ive ever came across. 100% brilliant.

Debbie Maher

Silver Birch provided excellent care for my Nan in her final weeks. Friendly, reliable and professional. My Nan loved every carer who came to see her and looked forward to their visits. We wish we had found Silver Birch sooner. Thank you from the Scott family

Claire L

Siver Birch provided excellent care for my mother in her own home. Nothing was too much trouble. Highly recommended.

Georgina Munroe

All the team caring for my Mum have been exceptional, highly professional and have her best interests at the forefront of her care.

Ann Kent

Lovely staff, perfect communication, could not want for more from the company.
Chanel England